Orders are processed between 9:00 am – 4:00pm Monday through Friday. We are closed during weekends and holidays. Any items purchased out of business hours will be processed the next business day.

Please allow for 2-7 days for orders to be processed. You will receive a confirmation email once the process is complete.

All of the shipping is done through Canada post and rates are dependent upon weight and size.

Shipping will be calculated at the checkout.

Stephanie Victoria Jewelry is not responsible for any packages which are lost or stolen.

Stephanie Victoria Jewelry is not responsible for any items damaged in transit.

It is the responsibly of the customer to pay for custom fees for international packages.